• 05.06.20

    What’s Your Emergency? Telephonic Outreach During COVID-19

    On March 20, 2020, the Federal Communications Commission (FCC) issued a declaratory ruling confirming that the COVID-19 pandemic constitutes an emergency under the Telephone Consumer Protection Act (TCPA).

  • 11.12.19

    Telephone, Texts and the TCPA: Everything Healthcare Organizations Need to Know

    The average cost of a Telephone Consumer Protection Act (TCPA) settlement is estimated at $6.6 million—and healthcare is among the top three industries being targeted for TCPA litigation.

  • 11.01.18

    Trends and Developments in Class Action Litigation

    With class action defense spending on the rise for a third consecutive year, companies across industries are facing more, and increasingly complex, class action litigation. 1 Furthermore, 70 percent of companies are consistently reporting that they face one or more class actions on an ongoing ...

  • 09.26.18

    How Can You Protect Your Organization From TCPA Litigation?

    Healthcare is among the top three industries being targeted for Telephone Consumer Protection Act (TCPA) litigation.

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    Deep Dive Into D.C. Circuit’s TCPA Decision: What You Need to Know

    On March 16, 2018, the U.S. Court of Appeals for the D.C. Circuit released its hotly anticipated decision in ACA Int’l v. FCC. The decision—impacting a wide range of industries (including financial services, retail and healthcare)—limited the FCC’s overly expansive ...

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    TCPA Yearly Roundup—Important Updates for Retailers

    A number of major developments are converging to make 2017 a big year for the Telephone Consumer Protection Act (TCPA)—from the transition of power at the Federal Communications Commission (FCC) to significant cases directly impacting TCPA compliance and litigation, including a $280 million ...

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    Avoiding TCPA Pitfalls: Essential Guidance for Retailers

    With uncapped statutory damages of up to $1,500 per violation, the Telephone Consumer Protection Act (TCPA) strikes fear into any company that contacts consumers by cell phone, text or prerecorded message. The retail industry is no exception. Retailers have been hit with a string of high-profile, ...

  • 07.23.15

    Proceed With Caution

    The FCC has established an exemption from the Telephone Consumer Protection Act (TCPA) consent requirements for healthcare messages that are regulated by the Health Insurance Portability and Accountability Act (HIPAA). On the surface, healthcare providers and others covered by HIPAA appear to have ...



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